Privacy Policy Statement for Turquoise Flame Consulting

At Turquoise Flame Consulting, we are committed to protecting the privacy and security of your personal information. This privacy policy statement explains how we collect, use, and safeguard the personal data we collect from you when you visit the website and provide us with your name and email address.

Collection of Personal Data

We collect your personal data when you voluntarily provide it to us, such as when you register online, enquire about our services, complete a customer survey, or provide feedback via email. The personal data we collect may include your name and email address.

Use of Personal Data

We use the personal data you provide to us for the following purposes:

1. To communicate with you regarding your inquiries or requests.

2. To improve our services and website based on your feedback.

3. To send you promotional emails or newsletters, if you have opted to receive them.

We will not share your personal data with third parties unless we have obtained your consent or are required by law to do so.

Data Protection Rights

As an individual, you have certain data protection rights under the General Data Protection Regulation (GDPR). These rights include:

1. The right to access and obtain a copy of your personal data.

2. The right to rectify any inaccurate or incomplete personal data we hold about you.

3. The right to request the erasure of your personal data under certain circumstances.

4. The right to restrict or object to the processing of your personal data.

5. The right to data portability, allowing you to receive your personal data in a structured, commonly used, and machine-readable format.

If you have any questions about our privacy policy, the data we hold on you, or if you would like to exercise any of your data protection rights, please do not hesitate to contact us. You can find the contact information at the end of this privacy policy statement.

Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected or as required by law. Once your personal data is no longer needed, we will securely delete or destroy it.

Cookies

This website uses cookies to enhance your browsing experience and collect information about how you interact with it. We use this information to analyse and improve the website's performance and personalise your experience. By continuing to use the website, you consent to the use of cookies.

A cookie is a small text file which is placed onto your device (for example, your computer, smartphone or other electronic device) when you use the website. We use cookies on the website. These help us recognise you and your device and store some information about your preferences or past actions.

For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of your internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

We may use the following cookies:

1. Strictly necessary cookies. These are cookies that are required for the operation of the website. They include, for example, cookies that enable you to log into secure areas of the website, use a shopping cart or make use of e-billing services.

1. Analytical / performance cookies. These are cookies that allow us to recognise and count the number of visitors to the website and to see how visitors move around the website when they are using it. This helps us to improve the way the website works, for example, by ensuring that visitors are finding what they are looking for easily.

1. Functionality cookies. These are cookies that are used to recognise you when you return to the website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

1. Targeting cookies. These are cookies that record your visit to the website, the pages you have visited and the links you have followed. We will use this information to make the website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Consent to use cookies and changing settings

We will ask for your permission (“Consent”) to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested. You can withdraw any consent to the use of cookies or manage any other cookie preferences. 

How to turn off all cookies and consequences of doing so:

If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of the website.

For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner’s Office, or www.allaboutcookies.org 

Contact Us

If you have any questions or concerns about our privacy policy or the way we handle your personal data, please contact us at hello@turquoiseflameconsulting.com.

We are committed to addressing any concerns or complaints you may have regarding the processing of your personal data. If you feel that we have not adequately addressed your concern, you have the right to lodge a complaint with the relevant data protection authority.

Please note that this privacy policy is subject to change and will be updated annually or as needed. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. We recommend reviewing it periodically to stay informed about how we protect your personal information.

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Thank you for trusting Turquoise Flame Consulting with your personal data.